Last Updated: 13.12.2024

Welcome to creagio.shop (“we,” “our,” or “us”). By accessing or using our website (https://www.creagio.shop), you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. General Information

  • Website Owner: creagio.shop
  • Contact Email: info@creagio.shop
  • Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

2. Use of Website

  • You must be at least 18 years old to use our website or make a purchase.
  • You agree not to use our website for any unlawful or prohibited activities.
  • We reserve the right to refuse service or cancel orders at our discretion.

3. Products and Services

  • All products are subject to availability.
  • We strive to ensure product descriptions and prices are accurate, but errors may occur. If we discover an error, we will inform you and provide options to proceed or cancel.
  • Prices are subject to change without notice.

4. Orders

  • By placing an order, you confirm that all information provided is accurate.
  • We may require verification of payment information before processing orders.
  • Orders are only confirmed once you receive a confirmation email.

5. Payments

  • All payments are processed securely using third-party providers.
  • We accept Stripe.

6. Shipping and Delivery

  • Shipping times and costs are detailed during checkout.
  • We are not responsible for delays caused by third-party couriers.
  • International orders may be subject to customs fees and duties, which are the buyer’s responsibility.

7. Returns and Refunds

  • For our return and refund policy, please refer to our Return & Refund Policy document.

8. Intellectual Property

  • All content on our website, including text, images, logos, and trademarks, is our property or licensed to us.
  • You may not use, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  • Our liability is limited to the purchase price of the product.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the United Kingdom.
  • Any disputes shall be resolved exclusively in the courts of England and Wales.

11. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time.
  • Changes will be posted on this page with the “Last Updated” date.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@creagio.shop
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ